Implementation of the Balanced Scorecard as an effective performance measurement system in star-class hotels in Sri Lanka
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University of Sri Jayewardenepura, Nugegoda
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Dayabandara, H.M.S.R. (2015), tmplementation of the Balanced Scorecard as an effective performance measurement system in star-class hotels in Sri Lanka (Unpublished Master's thesis). University of Sri Jayewardenepura, Nugegoda