Impact of Self Service Technology Quality on Customer Loyalty: The case of Commercial Banking Sector in Sri Lanka
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University of Sri Jayewardenepura, Nugegoda
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Gunawardana, H.M.R.S.S.(2013), Impact of Self Service Technology Quality on Customer Loyalty: The case of Commercial Banking Sector in Sri Lanka (Unpublished Master's thesis). University of Sri Jayewardenepura, Nugegoda