A Strategy to Reduce the Waiting Time at the Outpatient Department of the National Hospital in Sri Lanka

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The National Hospital o f Sri Lanka is a major healthcare service provider in the country. The hospital has been expanded with many healthcare facilities. The out-patient department (OPD) is the main division o f the hospital which provides their service to over two thousand patients daily. Queuing is a major challenge for healthcare services all over the world, particularly in the developing countries.

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Dilrukshi, P.A.D., Nirmanamali, H.D.I.M., Lanel, G.H.J., Samarakoon, M.A.S.C. (2016). "A Strategy to Reduce the Waiting Time at the Outpatient Department of the National Hospital in Sri Lanka", International Journal o f Scientific and Research Publications, Vol.6 (2), 281-287 pp.

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