Increasing the on time renewal rate of B2B service contracts in Service Department at United Tractor and Equipment (Pvt) Ltd

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Executive Summary.pdf (82.5 KB)
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Date

2024

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Postgraduate Institute of Management

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Keywords

On-time Renewal Rate; Service Contracts; B2B; Technical Skill Management; Internal Process Management; Service Quality Management

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http://dr.lib.sjp.ac.lk/handle/123456789/12963

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MBA Management Field Study Research Projects

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