Challenges and Barriers of Implementing E-Commerce Technology among SMEs in Sri Lanka

Abstract

Small, Medium and Micro enterprises (SMEs) are considered as a key economic sector in Sri Lanka. The presence of e-commerce technologies has brought a vital impact on performance of the businesses. Although, Sri Lanka has a large number of SMEs, the number of the SMEs that adopts e-commerce technologies is low. Thus, it is important to overcome the challenges and barriers of implementing e-commerce technologies among SME sector in Sri Lanka. The aim of this research is to investigate the challenges and barriers of implementing e-commerce technologies among SME sector in Sri Lanka. This research identifies involvement of both SMEs in Sri Lanka and Sri Lankan Government‟s corporation to overcome the barriers and challenges in implementing e-commerce technologies in SME businesses in Sri Lanka Keywords: E-commerce technology, SME in Sri Lanka