Standard Versus Non Standard An Analysis of Language Used for Formal Business Communication through E-mails

Abstract

Internet language is currently recognized as a new language variety for its neologisms, novel syntax, for its rapid growth and many more reasons. It is also feared and viewed by many for its lax standards and impact on particular languages and language in general. This research attempted to observe whether these varied uses and standards of internet language have affected formal business communication carried out through e-mails by analyzing the discourse of 174 actual emails used for formal communication in different sectors such as government, private, and nongovernment against language standards of formal letters.