A Study of Post-Implementation Management Techniques of an ERP System and the Financial Performance

Abstract

This study aims to provide empirical evidence to support a cause and effect relationship of managerial actions of post-implementation stage of an ERP implementation and the financial performance of a company. Financial figures and managerial techniques data were collected from several companies who have implemented ERP systems. Regression analysis and correlation analysis has suggested that improved technical competence have increased net sales, relationships with external experts will affect earnings, return on assets and return on investment. Top management support will impact net sales and net income. Long range plans will negatively affect earnings and improved sharing of information will affect net income, return on assets, and return on investments