Reducing Customer Complaints at Oman Oil Petrol Stations

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Executive Summary.pdf (189.27 KB)
 References.pdf (330.95 KB)

Date

2019

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Keywords

Customer Relationship Management; Complaints Reduction; Customer Complaints; Oman Oil

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http://dr.lib.sjp.ac.lk/handle/123456789/9512

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MBA Management Field Study Research Projects

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