Critical Success Factors for Innovation an Empirical Analysis on Tea Industry in Sri Lanka

Abstract

The main purpose of this study is to determine the factors which significantly influence innovativeness of tea manufacturing and exporting firms in Sri Lanka. The research model is totally based on the knowledge obtained from literature and it consists with main three factors, corporate culture, working environment and networking. In order to test the model, primary data were collected through e-mail from the CEO/Owner of tea manufacturing and tea exporting firm using a structured questionnaire. Discriminant analysis and cross-tabulation analysis were performed to determine the significant difference between means of responses from more or less innovative companies. Findings of the study revealed that the drivers of innovation in tea manufacturing and exporting firms are corporate culture, working environment and networking. The main barriers for innovation of both more and less innovative companies are financial constraint and qualified human resources.