THE ROLE OF MANAGEMENT ACCOUNTING PRACTICES IN DETERMINING CUSTOMER SATISFACTION: THE CASE OF SRILANKAN FIRMS
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UNIVERSITY OF SRI JAYEWARDENEPURA, NUGEGODA
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DIAS, P.G. (2011), THE ROLE OF MANAGEMENT ACCOUNTING PRACTICES IN DETERMINING CUSTOMER SATISFACTION: THE CASE OF SRILANKAN FIRMS (UNPUBLISHED MASTER'S THESIS). UNIVERSITY OF SRI JAYEWARDENEPURA, NUGEGODA