The Impact of Job Stress on Job Performance among Operational Level Employees: Two Selected Electrical Manufacturing Companies in Colombo District, Sri Lanka

Abstract

Area of the Study This study attempts to identify the impact of job stress on job performance among operational level employees in two selected electrical manufacturing companies in Colombo district, Sri Lanka. Problem of the Study There is an empirical knowledge gap in Sri Lankan context on the impact of job stress on job performance of operational level employees in electrical manufacturing companies. This study is aimed to investigate what is the impact of job stress on job performance among operational level employees of two selected electrical manufacturing companies in Colombo district, Sri Lanka. Method of the study The data were collected from a randomly selected sample of 108 operational level employees of two selected electrical manufacturing companies in Colombo district, Sri Lanka by administering a structured questionnaire, which consisted of 38 questions/ statements with 5 point scale. The data analysis included the univariate and bivariate analyses. Findings of the Study This study found that there is a strong positive relationship between workload and job performance and there is a weak negative relationship between role conflict and role ambiguity with the job performance among production assistants of the two selected electrical manufacturing companies in Colombo district, Sri Lanka. Conclusion of the Study It is concluded that the workload is positively associated with job performance while role conflict and role ambiguity are negatively associated with the job performance among production assistants of two selected electrical manufacturing companies in Colombo district, Sri Lanka. Thus, job performance of employee is significantly based on the job stress. Hence, it can be concluded that job stress is a major factor which can affect the job performance of the all operational level employees in the electrical manufacturing industry.