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Browsing Journal of Human Resource Management by Subject "Surface Acting"

Now showing items 1-4 of 4

Effect of Emotional Labour on Emotional Exhaustion of Tellers in Two Sri Lankan Banks

Perera, S.V.B.P.; Arachchige, B.J.H. (2014)

Area of the Study As service sector is extremely growing extremely and the employers require their front line employees to display certain types of emotions, this study concentrated on the emotional laboour (The emotional ...
Emotional Labour and Job satisfaction A Case Study on Bank Tellers in Sri Lanka

Himanthi, P.W.U.; Arachchige, B.J.H. (2014)

Area of the Study As a significant determinant of performing emotional labour in service sector, this study is to discuss the relationship between emotional labour and job satisfaction of bank tellers in Sri Lanka. Problem ...
The Relationship between Emotional Labour and Employee Job Satisfaction An Investigation of the Front Office Employees in Private Hospitals in Colombo, Sri Lanka

Jayawardena, G.D.C.R.; Arachchige, B.J.H. (2014)

Area of the Study As a significant determinant of job satisfaction of an employee, this study is to discuss the relationaship between emotional labour and job satisfaction of front office employees in private hospital ...
The Relationship between Emotional Labour and Job Satisfaction A Study of Senior Teachers in Selected International Schools in Colombo District, Sri Lanka

Apsara, P.H.; Arachchige, B.J.H. (2016)

Area of the Study This study attempts to identify the relationship between emotional labour and job satisfaction of senior teachers in selected International Schools in Colombo district, Sri Lanka. Problem of the ...

Browsing Journal of Human Resource Management by Subject "Surface Acting"

Browsing Journal of Human Resource Management by Subject "Surface Acting"

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