Reducing negative customer review volume in the food & beverages category of Cinnamon Hotels and Resorts

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dc.contributor.authorDhanapala, D. M. S. K.
dc.date.accessioned2023-09-06T05:11:40Z
dc.date.available2023-09-06T05:11:40Z
dc.date.issued2023
dc.identifier.urihttp://dr.lib.sjp.ac.lk/handle/123456789/12801
dc.publisherPostgraduate Institute of Managementen_US
dc.subjectFood and Beverages; Customer Reviews; Process Management; Service Deliveryen_US
dc.titleReducing negative customer review volume in the food & beverages category of Cinnamon Hotels and Resortsen_US

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