Does people-related total quality management ‘work’ for people? An empirical study of the Sri Lankan apparel industry.
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Durairatnam, S., Chong, S.C., & Jusoh, M., Ferdous Azam, S.M., & Tham, J. (2020). People- related TQM Practices, intrinsic motivation and quality performance: Empirical study in Sri Lankan Apparel Industry. European Journal of Social Sciences Studies, 5(1), 147-172. Durairatnam, S., Chong, S., Jusoh, M., & Dharmaratne, I. (2020). Does people-related total quality management ‘work’ for people? An empirical study of the Sri Lankan apparel industry. The TQM Journal, 33(6), 1183-1200. https://doi.org/10.1108/TQM-06-2020-0140