Abstract:
This study investigated the impact of job satisfaction and organizational commitment on
intention to turnover according to the perceptions from generation Y in the Sri Lankan
hospitality industry. The methodological approach of this study was based on the
quantitative approach and the type of investigation was correlational. The respondents
were limited to 256 generation Y employees who were employed during the period of the
study. Data composed of self-administered questionnaire containing 19 closed statements
with a five point Likert type scale. The descriptive statistics, correlation and regression
analysis were applied among dependent construct and independent constructs. The results
of the study revealed that there are a significant impact of job satisfaction (15%), and a
significant impact of organizational commitment (4.8%) on intention to turnover, according
to the perception of generation Y employees in the Sri Lankan hospitality industry. Further,
the findings show that there was a significant joint impact of job satisfaction and
organizational commitment on intention to turnover (15.5%). Moreover, the statistical
results relating to hypotheses, revealed that there was a moderate negative relationship
between job satisfaction and intention to turnover (r =.-0.467 p < 0.01). Also, there was a
weak negative relationship between organizational commitment and intention to turnover
among generation Y respondents of Sri Lankan hospitality industry (r =.-0.441, p < 0.01).
Implications of the findings and suggestions for future research studies have been
presented.
