Abstract:
Employee happiness can determine the productivity and service quality of
production and distribution spaces such as offices. The study aims to
examine how the workplace physical environment is associated with
employee ‘happiness’ concerning public sector offices in Colombo, Sri
Lanka. The data was collected through a structured questionnaire targeting
100 employees from two public sector offices in Colombo. Using the
convenience sampling method, respondents were recruited by visiting each
office from May to June of 2020. The data were analyzed using descriptive
inferential statistics. The results revealed that the physical work
environment of public sector offices impacts respective employee
happiness. However, circumstances prevail where not all elements of the
office physical environment impact employee happiness similarly. The
findings add to a better understanding of the complicated links between
office physical environment attributes and employee happiness. These
insights may be utilized to evaluate important features of work
environments to find relevant interventions in value-added management of
buildings and facilities, as we add needless costs for office building
development and vice versa.
