Abstract:
Ceylon Electricity Board (CEB) is a body corporate for electricity
undertaking in Sri Lanka. It conducts its massive duties to the Sri Lankan
public though generation, transmission, distribution & other services. One of
the major problems with the CEB work force is, many non- executive staff in
CEB Sabaragamuwa were facing problem of work life conflict situation. At
present the conflict between work and family has become a crisis for
organizations. With the increase in dual family parents, more job demand and
long working hours made it almost impossible to create a balance between
work and family. This situation automatically reduces job satisfaction of the
employees and then affect to the productivity and profitability of the
organization. The overall objective of this research was to analyze the factors
related to work life conflict and its impact on job satisfaction at CEBSabaragamuwa
Provincial Office. The study utilized primary data and a
sample of 120 chose in accordance census method including non-executive
staff employees in CEB-Sabaragamuwa Provincial Office using already
developed self administered questionnaire. Pearson correlation test and
Regression analysis was carried out to develop the model. The results
revealed that the job satisfaction is inversely affected by the two aspects of
work life conflict, work to family conflict and family to work conflict. Further,
family to work conflict identified as the most critical predictor. Ultimately
work life conflict of non-executive staff employees of CEB negatively impacted
on their job satisfaction. The relationship between work life conflict and job
satisfaction was contrary to each other. It would be worthwhile for CEB to
increase the Job Satisfaction of non-executive staff employees through
introducing work life balance policies.
