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People-Related Total Quality Management (PRTQM) practices mainly involve with the
"soft" performance o f the organization as same as human resource practices. Therefore, the
PRTQM practices have a direct impact on employee satisfaction. Job satisfaction is
identified as the main construct which effects on employees' commitment level, which leads to
the productivity o f the human resource. This paper focuses on to identify the relationship
between the PRTQMpractices and employees'Job Satisfaction in the context ofthe Apparel
Manufacturing sector in Western Province in Sri Lanka. Senior level managers who belong
to the areas o f Production and Quality o f 15 randomly selected Apparel Manufacturing
organizations were used as the sample and a self-administered questionnaire was used to
collect data. Psychometric evaluation o f the measuring tool was done through Confirmatory
Factor Analysis and Reliability Analysis. The Correlation Analysis was used to measure the
strength and the significance o f the relationship between the level o f PRTQM practices and
employees' Job Satisfaction. Multiple Linear Regression Analysis was used to measure the
impact o f individual PRTQM factors on the Job Satisfaction o f senior Managers. Results of
this study illustrated a positive relationship between PRTQM practices and employees' Job
Satisfaction. The average level o f Job Satisfaction and identification ofthe opportunitiesfor
Teamwork are significantly higher in females than their male counterparts. Compensation
has no significant impact on Satisfaction. The level o f influences o f Leadership, Training
opportunities, Empowerment, and Involvement, on the Job Satisfaction, varied according to
the gender o f the employee. Opportunities for Teamwork, Leadership, and Involvement are
the significant factors for the Job Satisfaction o f male employees but the Involvement and the
Empowerment are the significant factors for the female employees. Ignoring the gender
difference o f the senior managers, Involvement, Leadership, and opportunities for
Teamwork, together shows significant impact (R2= .381) on the Job Satisfaction o f employees
in the Apparel Manufacturing sector.
