Winning customers on a shared vessel through customer-centric service: Case of MOL Lanka

Thumbnail Image

Files

Executive Summary.pdf (69.28 KB)
 References.pdf (163.35 KB)

Date

2016

Authors

Journal Title

Journal ISSN

Volume Title

Publisher

Abstract

Description

Keywords

Shipping Industry; Customer Centricity

Citation

URI

http://dr.lib.sjp.ac.lk/handle/123456789/9537

Collections

MBA Management Case Study Research Projects

Endorsement

Review

Supplemented By

Referenced By